Communications
Ecosystem
Netfone provides a Unified Communication Ecosystem for businesses throughout Australasia and New Zealand, and Southeast Asia, providing audio, video, messaging, data interchange and control of IoT devices.
Our Services
WHAT DO YOU GET?
Innovation
Engage your customers across multiple channels: Voice, Video, SMS, and Cloud-to-Cloud. Transform your communications and drive a greater level of satisfaction for your customers.
Value
With a partnership with Netfone, the velocity of decision making, levels of access to business intelligence data, and responsiveness to requests will greatly improve. Partner with us today and feel the difference in service.
Agility
Many businesses choose Netfone solutions over traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology.
Solutions
These components comprise the Netfone ecosystem. These are integrated as one customisable communications solution.
Netfone Voice and Video
Netfone’s dynamic multi-channel platform facilitates deep insights into customer’s calling patterns.
Microsoft Teams Connect
The Microsoft Teams connector brings Netfone’s global phone number inventory and phone calls into Teams.
Broadband Wifi IoT
Connect the entire infrastructure stack: broadband, WiFi and Internet of Things (IoT) smart devices.
Netfone Hotel ONE
Hotel ONE is specifically designed for hospitality communications, access, and monitoring.
Messaging and SMS
90% of messages are read within 90 seconds, enabling customers to respond promptly.
Artificial Intelligence
Netfone Artificial Intelligence (AI) has the power to uncover real emotions and prioritise customer needs.
Industries
As we service most industry types, Netfone provides the software and network backbone to power the future of your communications. Enquire about our IT-partner programme.
Legal, Accounting and Real Estate
Integrate client calls to your billing systems for cost recovery and call recording. Use Microsoft Teams or traditional handsets.
Hotels, Apartments and Travel
See the Netfone ONE Hotel solution.
Training Providers
Facilitate outbound sales calls and online teleconferencing video training.
Retail, Distribution, Sales and Transport
Shops, Warehouses with paging systems, Sales desks and transport companies.
Manufacturing, Service Providers and Callcentres
Factories, Repair shops, Tradies, after-hours call handling. Call centres with Wallboards.
IT Partner Programme
Talk to us about our recurring income partner programmes.
Non Profits Programme
Ask us about our non-profit subsidised systems.
Contact our Sales and Support Team Today!
Do you have any questions on details, pricing, or you need technical support?
Contact us now.
About Us
We strive to be market leaders, not followers. Our software philosophy seeks to eliminate problems in the code and make the platform the simplest and most reliable. Netfone wants to make communications easier and faster for our customers. We expedite research and adopt new technology to deliver these benefits rapidly to our customers. We exceed boundaries with quick-fire proof of concept projects and test these in the real world.
Easy to use platform
Reliable
The platform services should always be measurable
Early Adopters of new Technology
What They’re Saying
Customer Testimonials
“As our business expanded we needed to update our phone systems to give us more lines, voicemail at extension, call transfer and so on. I was reluctant to invest in an archaic expensive PABX system and considered that VoIP was preferable. Netfone delivers all the features we were looking for and more. The investment was a fraction of the investment in a PABX. The Netfone system is modern, flexible and reliable. The call quality is as good or better than the old landline – you forget that it is a VoIP system and just make and receive calls. The service from Netfone is excellent. I believe that Netfone and VoIP is a no-brainer for most businesses.”
‘’Netfone provided a telephony solution for the Melbourne Parkview Hotel at a much more competitive cost quoted by traditional vendors such as Alcatel & NEC. The trade off to generate these kinds of savings are usually service and reliability however Netfone have been fantastic. The service in particular is outstanding with no request too much trouble, Netfone just get on with delivering solutions in a friendly and efficient manner on a stable and reliable platform that delivers up times over 99.9% as promised.’’
“Trio Technology uses Netfone for our phone system and internet. The VoIP system is perfect for our needs, with the ultimate flexibility of desk phone, PC phone or mobile access, whilst also giving us a ‘landline’ as such for our customers to call. The hardware is excellent, the service is brilliant too. Comparing a NetfoneVoIP system to a normal phone system is quite unfair on the phone system.”
Satisfaction Guaranteed
24/7 Support Desk
Even the unexpected is covered through our 24/7 support, providing dedicated account managers and fast-efficient service.
30 Day Money Back Guarantee
If you find Netfone service lacking in the first 30 days,we will offer to cancel the service and give a full refund of all subscription costs.
90 Days Free
Bring your Telecommunication services over to Netfone and receive up to 90 days free. Contact us now on this time-limited offer.