Microsoft Teams

Microsoft Teams is a collaboration hub. It enables your employees to communicate through chat, audio, video, and web conferences. Netfone adds your existing phone numbers so customers can ring directly to your Microsoft Teams users on Desktop, Tablet, Mobile, or traditional handset.

 

Our Features

Teams Connect  Includes 

Phone Number

We assign one regional phone number to each Teams user. Anyone can call on this number.

Any Device

Answer and place calls from any Teams enabled device, PC, tablet, mobile or traditional handset.

Conference Lines

Setup a conference room and invite outside callers in with all tools of Teams.

Call Recording

Netfone call recording keeps an archive of calls for quality, training, and management purposes.

Hybrid System

We can deploy handsets for some users and Teams for others for maximum flexibility.

International Numbers

Netfone’s inventory of international numbers can ring into Teams users in any location.

Call Any Destination

Your Netfone call plan allows calling to any international destination without limits.

Business Intelligence

Business intelligence reports give detailed statistics on calls such as hangups, answer time and abandoned calls.

Artificial Intelligence

Our AI engine analyses caller sentiment, showing the emotion behind a call and alerting on negative conversation patterns.

Why Choose Teams Connect?

Netfone Teams Connect allows you to connect existing and new phone numbers and incoming calls to Teams users. Teams users can make outgoing calls from any Teams enabled device e.g.: PCs, tablets, mobile phones, or traditional phone handsets. Create conference rooms and conference dial-in numbers.

Hybrid Deployment

Deploy a Hybrid Teams solution with standard handsets and Teams endpoints or a dedicated Teams solution. It’s your choice.

Microsoft Partner

Netfone can supply and manage your Office 365 Licences and provision for Netfone Connect services.

Competitive Calling Plans

Netfone calling plans include national and international calls and flat-rate national calling across Australia.

Administrator Control

Netfone Web Portal

 

Web portal for management and reporting

Cost control and monitoring

Build complex call flow scenarios

Call Centre queues and wallboard reporting

Satisfaction Guaranteed

24/7 Support

Even the unexpected is covered through our 24/7 support, providing dedicated account managers and fast-efficient service.

30 Day Money Back Guarantee

If you find Netfone service lacking in the first 30 days, we will offer to cancel the service and give a full refund of the  Netfone  subscription costs.

30 Days Free

Get the Netfone Teams-Connect service free for 30 days. Click below to find out more
(Toll calls not included in free offer)